WX1 Gitlab FAQs
Frequently Asked Questions
General
Q: What is WX-ONE GitLab as a Service?
It is a fully managed GitLab platform operated by WX-ONE that covers the entire DevSecOps lifecycle—from planning and source code management to CI/CD, security testing, and deployment. We handle operations, maintenance, updates, and monitoring so your teams can focus on building software.
Q: How does the managed service differ from a self-hosted setup?
With a self-hosted install, you carry full responsibility for patching, scaling, backups, and high availability. With WX-ONE, our team takes on those tasks and provisions your instance in a GDPR-compliant, ISO 27001:2022 certified data center in Germany—including monitoring and regular restore testing.
Q: Where is my data stored?
Exclusively in WX-ONE data centers in Germany. Our processes are aligned with recognized standards such as the BSI C5, including the KRITIS addenda. This keeps your source code and pipeline data under German data sovereignty.
Features
Q: Which DevSecOps features are included?
Source code management, CI/CD pipelines, a built-in container registry, security scanning (SAST and DAST), compliance and audit tooling, single sign-on, and role-based access control—all in a single interface rather than across fragmented toolchains.
Q: What is GitLab Duo?
GitLab Duo is GitLab's AI-powered feature layer: automated code suggestions, intelligent reviews, security checks, and smart automation accelerate your workflows. It is designed for privacy-compliant enterprise use, keeping AI models and sensitive data within a controlled environment.
Q: How does CI/CD with GitLab Runners work?
You define your pipeline in a .gitlab-ci.yml file within your project. GitLab Runners execute the individual build, test, and deploy jobs. Capacity scales flexibly through additional runners and Extension Units (EUI).
Security and Compliance
Q: How is access secured?
Through single sign-on via SAML, OpenID Connect, or LDAP, optionally enforced two-factor authentication, and fine-grained role-based access control. Audit logs keep security-relevant actions traceable.
Q: Is the platform suitable for regulated industries?
Yes. Role-based access controls, audit trails, and SAST/DAST security testing support requirements in finance, healthcare, and the public sector. WX-ONE is ISO 27001:2022 certified and aligns with the C5 processes, including the additional KRITIS criteria.
Editions and Billing
Q: Which service editions are available?
Three tiers: StartUp with a 99% business-hours SLA, Professional with a 99.9% SLA and a redundant setup, and Enterprise with a 99.9% SLA around the clock, including security monitoring and hardening. See the pricing overview on this page for details.
Q: How do the service edition and the GitLab license relate?
The service edition determines operations, redundancy, and SLA. The GitLab license (Open Source, Premium, or Ultimate) determines the feature set and is priced by GitLab itself. Ultimate adds advanced security and compliance capabilities.